Frequently Asked
Questions

Legacy is a personal digital space where you can preserve your life story, upload photos and videos, record voice messages, and write heartfelt letters — all to be shared with the people you love. Think of it as a living memory book that captures who you are, in your own words and voice, for the people who matter most to you.

It's simple. Sign in, then choose what you'd like to share — write a letter, record a video, upload photos, or add a voice message. You can build your story piece by piece over time, at your own pace. There's no rush; Legacy is always here when inspiration strikes.

Absolutely. Your story is always yours to shape. You can return at any time to update your messages, add new memories, upload more photos, or record something fresh. Legacy grows with you.

You are always in control. You can change who receives a message, adjust the timing, rewrite it, or delete it entirely. Nothing is ever delivered without your approval, and you can update your wishes at any time.

A Messenger is a trusted person you designate to deliver your messages, memories, and legacy to your loved ones after you pass. Think of them as your personal representative — someone you trust completely to carry out your final wishes. When the time comes, your Messenger receives a secure notification and is given access to the messages and content you have prepared specifically for delivery. They do not see everything in your Legacy — only what you have chosen to share through them. You can assign different Messengers to different messages, so the right person delivers the right memory to the right loved one. Your Messenger could be a close friend, a family member, a trusted colleague, or even your solicitor. The most important thing is that they are someone who will honour your wishes with care and love.